GDPR – General Data Protection Regulation
We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This page outlines our data protection practices and your rights.
Data Controller
Mementor Web Design & Digital Marketing Agency AS is the data controller for the personal data we process. We are responsible for ensuring that your personal data is processed in accordance with applicable data protection laws, including the GDPR.
Data We Collect
We collect and process the following types of personal data:
- Account information (name, email address, password)
- Usage data (QR codes created, features used, timestamps)
- Technical data (IP address, browser type, device information)
- Communication data (support inquiries, feedback)
- Payment information (processed by secure third-party providers)
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract performance: To provide our QR code generation services
- Legitimate interests: For service improvement and security
- Consent: For marketing communications (where required)
- Legal obligation: For compliance with applicable laws
How We Use Your Data
We use your personal data for the following purposes:
- Providing and maintaining our QR code generation services
- Processing payments and managing subscriptions
- Communicating with you about our services
- Improving our platform and developing new features
- Ensuring security and preventing fraud
- Complying with legal obligations
Data Sharing
We may share your personal data with:
- Service providers who assist in delivering our services
- Payment processors for handling transactions
- Cloud hosting providers for data storage
- Analytics providers for service improvement
- Legal authorities when required by law
We ensure all third parties have appropriate data protection measures in place.
Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of access: Request information about your personal data
- Right to rectification: Correct inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Limit how we use your data
- Right to data portability: Receive your data in a portable format
- Right to object: Object to certain types of processing
- Right to withdraw consent: Withdraw consent for consent-based processing
To exercise these rights, please contact us using the information provided below.
Data Retention
We retain your personal data for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain security and prevent fraud
Account data is typically retained for the duration of your account plus 3 years. QR code data may be retained for shorter periods based on your account type.
Contact Information
If you have questions about our GDPR compliance or wish to exercise your rights, please contact us:
Company Information
Mementor Web Design & Digital Marketing Agency AS
Karl Johans gt. 25, 0159 Oslo, Norway
Email: privacy@mementor.no
Data Protection Officer
Data Protection Officer: privacy@mementor.no
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